Questions? We've Got You Covered!
How often do filters need replacing?
• Healthcare professionals recommend replacing the filter cartridge every 3 months.
• Our in-house produced filters are long-lasting and made with high-quality materials, reducing the need for frequent replacements and saving you money.
Will it fit on my tap?
- AQUA fits 98% of taps with round-tipped aerators. All necessary tools and adapters are included. If the provided adapters don't fit your faucet, contact us, and we'll assist you with the setup.
- AQUA will NOT fit square-shaped, pull-out, hand-held, spray-style, or sensor faucets.
How does it work?
- Our tap water filter combines physical filtration, chemical adsorption, and ion exchange to effectively remove impurities from tap water.
- With 5 specially crafted layers, our filter stands out in the market for its advanced water purification capabilities.
What is the shipping time?
- We are dedicated to delivering our products worldwide. Our shipping service covers most countries and is tailored to meet various shipping needs.
- After your order is shipped, it typically takes up to 2 days for processing, 3 to 8 days for shipping within Europe, and 5 to 15 days for other locations. You will receive a tracking number once your order has been dispatched.
Returns
If you're not fully satisfied with your purchase, you can return your products within 30 days from the delivery date. For a hassle-free return experience, please contact our customer service team.